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2000s – Newspapers
- 2003 0313 – NP – The Washington Post – The Trick to Insurance Is Grasping the Details
- A survey last year by the National Association of Insurance Commissioners found that only 28 percent of people with insurance — life, auto, home, health or disability — really understood the details of their coverage. – [link]
- <WishList – NAIC Survey>
- 2004 0703 – The Hartford Courant – MassMutual Reaches Settlement – [link]
- MassMutual has agreed to settle long-standing class-action litigation that accused the company and its representatives of misleading sales practices.
- The settlement would cover owners of certain life and disability insurance policies between 1983 and 2003, and would resolve litigation filed in several states that was consolidated in the New Jersey court, the Star-Ledger said.
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