A2ii – Access to Insurance Initiative

  • 16.  Mis-selling means irresponsible selling & includes:
    • misrepresenting facts to garner business
    • distort facts to paint a rosy picture of the product
    • unethical practice like concealing some vital information
    • selling a whole life policy to an ineligible person (a man with huge savings/investments with no spouse & no dependent children)
    • sale of an insurance policy to one who is not financially sound
  • So, how do we deal with such mis-selling in the face of lack of consumer awareness?
    • Consumer complaints on the rise? So, how do we empower consumer organizations to mediate

3rd IAIS – A2ii Consultation Call on “Consumer Protection” Questions and Answers – [download-link]