Company-Feature
Reputational Risk
Reputational Risk
- I sincerely believe we have a flawed instrument in today’s sales illustrations.
- …we did not communicate the impact of change as well as …we should have.
- Our biggest mistake would be to delay.
- I don’t believe the consumer will tolerate or forgive us, let alone the regulators, if we do nothing.
— Robert Nelson, chairperson of the National Association of Life Underwriters (NALU) Task Force on Illustrations – [Bonk: Currently NAIFA]
1993 – SOA – Sales Illustrations: We Can’t Life With Them, But We Can’t Live Without Them!, Society of Actuaries – 28p
- (p78) – And doubts about the value of AIG life insurance products could have generated doubts about similar products provided by other life insurance companies, feeding the panic that was crippling the economy.
- (p79) – People do not buy insurance products from firms they do not believe have the financial capacity to make good on those commitments over the long term- firms that they do not believe will pay out a life insurance policy…
— Tim Geithner
2009 1210 – COP – Hearing – Hearing With Treasury Secretary Timothy Geithner – [PDF-98p, VIDEO-CSPAN] — [BonkNote]
- Life insurance is especially an outgrowth of public confidence in the good management and integrity of officers and directors, and anything which shocks this faith on the part of policy-holders is vastly detrimental to the interests of a company.
1872 – New York State – GOV – Report and Testimony of the Committee on Insurance on Resolution of the Assembly, to Investigate Into the Conduct of George W. Miller, Superintendent of the Insurance Department, Relative to His Receiving Fees and Perquisites for His Use and Emolument, Etc – [GooglePlay – link
- (p175) – 484. Institute of International Finance
- Altering a company’s sales practices, imposing large exposure limits, restricting the transfer of assets, restricting the activities of a subsidiary, freezing assets, imposing stays on surrenders, or lowering the maximum rate of guarantees would likely result in grave harm to an insurer’s franchise and to the entire industry through the abrogation of contracts and reduced market and policyholder confidence
- (p180) – 501. International Actuarial Association International
- The IAA notes that the exercise of any power to implement a stay on surrenders may have a cost to the reputation of the insurance industry and may result in conflicting positions between the prudential and conduct supervisors if they are separate.
2018 – IAIS – Compiled Comments on Holistic Framework for Systemic Risk in the Insurance Sector 14-Nov-18 to 30-Jan-19 – 264p
- 39 – Comment on paragraph 39:
- We suggest to mention that the appearance of conflict of interest can be as harmful to the reputation risk to the insurer or the industry than the conflict of interest itself.
— Autorite des marches financiers (Quebec) – lautorite.qc.ca/grand-public
2015 – IAIS – Compiled Comments on Consultation Document: Issues Paper on Conduct of Business Risk and its Management – Comments as compiled on 15 August 2015
- The analyst should have a firm understanding of the following risk classifications:
- Reputational-Negative publicity, whether true or not, causes a decline in the customer base, costly litigation and/or revenue reductions. (p37)
- Procedure #17 guides the analyst through the assessment of any legal risk the insurer or group may have.
- The analyst should ensure that a thorough understanding of the litigation and potential financial impact is documented.
- Further, the analyst should communicate with the insurer’s management regarding the impact of reputation risk on continuing operations.
- The analyst should understand the insurer’s plan to address the reputational risk and track the progress. (p113)
2012 – NAIC – NAIC Financial Analysis Solvency Tools, Financial Analysis Handbook: Life/A&H/Fraternal Edition. 2012 Annual/2013 Quarterly – 398p
- Financial Market Regulation and Practices, Panel 1
- [VIDEO-CSPAN]
- 00:24:25 – Luigi Zingales – Professor – University of Chicago – Graduate School of Business
- These managers were also hoping that if a shock occurred, all their competitors would face the same problem, thereby reducing their (reputational?) costs and possibly triggering a government support.
- The September 19 decision to ensure all money market funds validated this gamble, forever destroying money market managers’ incentives to be careful in regarding to the risks they take.
- Life insurance is especially an outgrowth of public confidence in the good management and integrity of officers and directors, and anything which shocks this faith on the part of policy-holders is vastly detrimental to the interests of a company.
1872 – New York State – GOV – Report and Testimony of the Committee on Insurance on Resolution of the Assembly, to Investigate Into the Conduct of George W. Miller, Superintendent of the Insurance Department, Relative to His Receiving Fees and Perquisites for His Use and Emolument, Etc – [GooglePlay-link]
Fri__Oct_27__1995
- madoff/ SEC/ Ackerman part 2 of 3
- 199x GOV – Metzenbaum – good biz, why would they do this?
- GOV Video – ?? 1st COP Hearing – Sununu
- GOV – Vaughan – perspectives / Systemic Risk
- We have served countless millions of American families in helping to provide an important means of family financial security.
- We are also a major source of long-term financing to American business and industry.
- The life insurance business has earned a reputation for integrity, reliability, and service for the good of society.
- It therefore, comes as a shock indeed to find it necessary to have to defend this industry’s record and refute the charges recently made to this committee that in effect we have been employing deceptive practices to sell shoddy merchandise.
- We feel it is important to set the record straight. (p32)
— ACLI – John Filer, chairman of the Aetna Life & Casualty Co. …spokesman for the life insurance industry and its major trade association, the American Council of Life Insurance
1979 0710 and 1017 – GOV (Senate) – FTC Study of Life Insurance Cost Disclosure, Howard Cannon (D-NV) — [BonkNote]
- IN RECOGNITION OF JOHN TURNER, CHAIR, AMERICAN COUNCIL OF LIFE INSURERS – HON. JIM RAMSTAD OF MINNESOTA IN THE HOUSE OF REPRESENTATIVES – Thursday, November 16, 1995
- Mr. RAMSTAD. Mr. Speaker, I rise to recognize the efforts of an outstanding Minnesotan, John Turner, chief executive of Reliastar Financial and the new chair of the American Council of Life Insurers [ACLI].
- In his role as chair of the ACLI, John Turner will continue to work to improve the image of the life insurance industry by encouraging the Nation’s life insurers to adopt a code of ethical market conduct.
- By imposing strict standards on itself, in addition to those State insurance regulators used to police the industry, life insurers will take strides in improving their standing with the public and their customers.
- While scandals have damaged the reputation of some life insurance companies and agents in recent years, with John Turner at the helm, Reliastar’s image has remained unblemished.
- In addition, Turner helped the company through some tough financial times in the early 1990’s, and its financial position is solid.
- I wish John Turner the best as he works with life insurers across the country in the coming months, urging them to embrace higher standards and increased accountability.
- If his track record is any indication, John Turner’s latest endeavor is sure to be a resounding success.
govinfo.gov/content/pkg/CREC-1995-11-16/pdf/CREC-1995-11-16.pdf
Service
Service
- First of all, I believe there is cause for concern arising from the repeated inferences, both in this paper and elsewhere, that the agent is somehow obligated to provide “service” long after the sale on the policies that he has sold.
- Certainly the insurer has an obligation to provide such service, but I cannot agree with the rationale that it must be done through the agent.
- No other industry expects its salesmen to double as servicemen and technicians.
- The normal agent’s contract authorizes him to do three things:
- submit applications,
- deliver policies, and
- collect the initial premium thereon.
- In no way is he authorized to do such things as secure policy loans for the insured, let alone to answer questions about policy provisions and dividends, which he probably is not qualified to do.
— Albert Easton
1974 – SOA – Consumerism and the Compensation of the Life Insurance Agent, by Anna Maria Rappaport, Society of Actuaries – 68p
- Crosby and Stephens find that though relationship marketing adds value to the life insurance package, it is not a substitute for having a strong, up-to-date core service.
- Readers interested this line of research should see Anderson and Sullivan (1993), Bearden and Teel (1983), Bolton (1991), Boulding, Kalra, Staelin, and Zeithaml (1993), Boulding, Kalra, and Staelin (1998), Churchill and Suprenant (1982), LeBarbera and Mazursky (1983), Oliver (1980), Oliver and Swan (1989), Tse and Wilton (1988), and Westbrook (1980).
2007 – AP – Ignoring Your Best Customer? An Investigation of Customer Satisfaction, Customer Retention and Their Financial Impact, by Baohong Sun, Cheung Kong, Graduate School of Business (New York) – 34p-link
Capital
Capital
- Capital Formation
- Capital Markets
- Capital Standards
- ICS – Insurance Capital Standards
- RBC – Risk Based Capital
- 1981 – SOA – Effective Use of Capital, rsa81v7n14, Society of Actuaries – 26p
- 1981 – SOA – Effective Use of Capital, rsa81v7n312, Society of Actuaries – 24p
- 1987 – SOA – Sources of Capital for Investment and New Business, rsa87v13n318 – Society of Actuaries – 42p
- 1990 – SOA – Capital-Raising Issues, rsa90v16n32 – Society of Actuaries – 34p
- Bill is Executive Vice President of A. L. Williams Corporation, whose affiliate Milico has entered into a controversial commission financing transaction.
- 1998 10 – FRBNY / AIG – Economic Policy Review – Capital from an Insurance Company Perspective, by Robert E. Lewis, Chief Credit Officer at American International Group – 3p
- 2003 – SOA – Bringing Risk Into Capital Management, rsa03v29n124of – Society of Actuaries – 35p
- 2008 – SOA – What Is a Robust Level of Risk Capital?, rm-essay-2008-rubin-shi – Society of Actuaries – 4p
- 2023 – SOA – Rating Agency Perspectives on Insurance Company Capital, rating-agency-perspectives – Society of Actuaries – 28p
- (p5) – Shelley Moore Kapito (R-WV) – Unfortunately, the consequences of Dodd-Frank are not limited to access to credit.
- Life insurance policyholders could potentially see increases in premiums if life insurers are forced to capital levels designed for a lending institution.
- I will continue to work with both Chairman Hensarling and Chairman Neugebauer to resolve this unintended consequence.
2014 0723 – GOV (House-CFS) – Assessing the Impact of the Dodd-Frank Act Four Years Later – [PDF-169p, VIDEO-CSPAN]
- Even if we concede these differences, insurance policy holders can “run,” just differently.
- A life insurance policy is not indentured servitude.
- Policyholders can cash out whole life and annuity products, and halt premium payments on term products.
- Indeed, one of the biggest life insurance failures – $15 billion Executive Life – suffered debilitating policy surrenders contributing to its failure in 1991.
- I question the argument that insurance organizations should have weaker bank/thrift holding company protections because their insurance policy holders can’t easily cash out if they make bad investments.
2014 0310 – Letter – Sheila C. Bair to Senator Sherrod Brown (D-OH) – 6p
– Finding the Right Capital Regulations for Insurers – [PDF-105p, VIDEO-Senate]
Investments
Investments
- Investments – Index
- NAIC SVO
- Bonds
- Corporate Bonds
- Junk Bonds / High-Yield Bonds
- Municipal Bonds
- Private Placement Bonds
- Commercial Paper
- Company Investments
- Real Estate
- Securities Lending
- Derivatives
- Options
- Futures
- Swaps
- Walter Miller, not Inflation, started after war–1950’s
- Current – high mortgage
- Assets
- Reverse Repurchase Agreements
- Repurchase Agreements
- Repos
- Tri-party
- Equity Repo
- Reinsurance
- The subject of futures and options is very topical.
- Legislation and regulations enabling life insurers to begin using these instruments have been passed in several states now.
— James A. Tilley
1984 – SOA – Options and Futures — A Teaching Session, Society of Actuaries – 26p
-
The default by General American Life Insurance on $6 billion in funding agreements in 1999 led to a retrenchment in this market.
2001 – SOA – Floating Rate Funding Agreements, Society of Actuaries – 23p
- 1952 – LR – Legal Framework, Trends, and Developments in Investment Practices of Life Insurance Companies, by Haughton Bell and Harold G. Fraine – 41p
- 1982 – SOA – Investment Vehicles to Cope with Inflation, rsa82v8n115 – Society of Actuaries – 24p
- 1984 – SOA – Options and Futures — A Teaching Session, rsa84v10n13 – Society of Actuaries – 26p
- 1987 – SOA – New Investments and New Investment Strategies, Society of Actuaries – 48p
- 1998 – SOA – Corporate Governance of Investments: Avoiding the Next Class-Action Suit, rsa98v24n374pd – Society of Actuaries – 20p
- 2001 – SOA – Floating Rate Funding Agreements, Society of Actuaries – 23p
- Proposal To Add A New Bond Investment Quality Distribution Schedule As Schedule D – Part 1 B To The Life And P & C Blanks
- Because many insurance companies, for competitive reasons, now are offering a whole range of interest sensitive products including annuities, universal life and variable life insurance, they have a need to invest in higher yielding fixed income securities.
- Many insurers are now buying these non-investment grade securities in large volumes, which is substantially changing the overall risk profile of their bond portfolios toward a lower average quality.
From: William Smythe, Executive Director, SVO
December 19, 1985 – ATTACHMENT TWELVE-B
1986-2, NAIC Proc.
- 2009 – SOA – XXX Reserve Funding is Debt for Federal Tax Purposes, By Seth L. Rosen and Arthur C. Schneider, tax-2009-vol5-iss3-roesen – Society of Actuaries – 11p
- Before the onset of the current capital markets crisis, the market for “insurance linked” securities (“ILS”) had been experiencing rapid growth.
- ILS is a generic name for a number of innovative market solutions that have allowed insurers to access capital markets funding for various purposes.
- These transactions, which have tapped both bank and capital markets sources for financing, are often referred to as “securitizations.”
- Before the onset of the current capital markets crisis, the market for “insurance linked” securities (“ILS”) had been experiencing rapid growth.
- (p155-166) – ATTACHMENT TWO – SVO STAFF COMMENTS RE: REPURCHASE AGREEMENTS, REVERSE REPURCHASE AGREEMENTS AND INTEREST RATE FUTURE CONTRACTS
- At its last meeting (Denver, Colorado, June 17, 1980) the Valuation of Securities (EX3) Subcommittee discussed and voted to receive a staff report dated May 20, 1980, entitled Discussion of Repurchase Agreements, Reverse Repurchase Agreements and Interest Rate Futures Contracts.
- The subcommittee also requested the staff to prepare a follow-up memorandum discussing possible abuses of the use of these financial instruments by insurance companies. [Editor’s Note – See II NAIC Proceedings (112) 1980) Such a follow-up memorandum is attached.
- SVO STAFF MEMORANDUM RE: FURTHER DISCUSSION OF REPURCHASE AGREEMENTS, REVERSE REPURCHASE AGREEMENTS AND INTEREST RATE FUTURES CONTRACTS*
1981-1, NAIC Proc.
Reinsurance
Reinsurance
- Assumption Reinsurance
- Captive Reinsurance
- Financial Reinsurance
- Reinsurance Collateral
- Reinsurance – Taxes
- 1988 – SOA – Reinsurance Tax Issues, Society of Actuaries – 10p
- Surplus Relief Reinsurance
- Skinner – GOV – Blunt Instrument
- CHAIR : What is the status of Maryland regulation of reinsurers?
- Mr. Muhl, Maryland Insurance Commissioner: There is none.
- Chair : And is there in other states?
- Mr. Muhl : None … (p257)
— Excerpts from Tape of Hearing of Maryland Governor’s Task For on Medical Malpractice — October 22, 1985
1986 0121 and 0122 – GOV (House) – The Liability Insurance Crisis – [PDF-553p-GoogIePIay
- The destiny of my ease for my perspective has been determined not only by someone I’ve never spoken to, but more often than not, by a company of which I’m totally unaware. I don’t know what company is being used or who it goes to. My company does not inform me of who the reinsurance cartier is, and in most cases is even reluctant to show the information or the name of the carrier.
- My question is, What’s the mystery? Why is this part of the underwriting process cloaked in such secrecy by
the field underwriter?
— David Rittenberg, Field Underwriter at Mutual of New York
1995 – SOA – Reinsurers and Producers: What Can We Learn from Each Other?, Society of Actuaries –12p
- NAIC – Special Purpose Reinsurance Vehicle Model Act – 789-1 – 34p
- Section 1. Purpose – This Act provides for the creation of Special Purpose Reinsurance Vehicles (“SPRVs”) exclusively to facilitate the securitization of one or more ceding insurers’ risk as a means of accessing alternative sources of capital and achieving the benefits of securitization.
- Section 5. Limited Purpose of SPRV – The chair asked whether the model should allow SPRVs to be used for other than catastrophic risks noting that this was a suggestion in the scholarly paper received by the working group.
- A regulator stated that he believed the working group should take baby steps and that it should therefore focus on catastrophic risk only to begin with. He did not feel comfortable voting for a model that allowed unlimited types of SPRVs. He also noted that tail risk and the issue of multiple cedents were also major problems that needed to be solved.
- A commissioner stated that it would be a mistake to focus solely on catastrophic risks. He noted that the earliest securitization deal was a life insurance securitization as has been the case with some of the more recent securitizations.
- 2001 Proc. 1st Quarter 399.
- At least one interpretation within the California Department is that many mod co type treaties do not appropriately transfer liability to the reinsurer. Would you agree with either of the following analyses?
- Company and Reinsurer enter a co/modco treaty covering a universal life block of business.
- As experience unfolds the reinsurer receives a risk and profit charge on each settlement due.
- This is the only cash that ever transfers hands.
- Company recaptures the business when the coinsurance reserve set up by Reinsurer decreases to zero.
- ⇒ Does this mean no liability was transferred to the reinsurer?
1992-1A, NAIC Proceedings
- On the surface is the handbook operator.
- He makes a profit from the persons who place bets with him because he has an edge on every bet. He pays track odds but usually not in excess of 20 to 1.
- The odds at the track are calculated after deducting the 15 percent to 18 percent of the total betting pool which goes to pay taxes and other expenses. The bookmaker pockets that amount.
- However, he is not a man of unlimited resources.
- He must balance his books so that he will lose no more on the winner than has been bet on the other horses in a race, after his percentage has been deducted.
- He cannot control the choices of his customers and very often he will find that one horse is the favorite choice of his clientele.
- His “action,” as he calls it, may not reflect the “action” of the track.
- Therefore, he must reinsure himself on the race in much the same fashion that casualty insurance companies reinsure a risk that is too great for it to assume alone.
- To do this the bookmaker uses the “layoff” man, who for a commission, accepts the excess wager. (p3)
— Statement of Hon. Robert F. Kennedy, Attorney General of the United States
1961 JUNE 6, 19, 20, 21, AND 26 – GOV (Senate) – The Attorney General’s Program to Curb Organized Crime and Racketeering – Robert Kennedy, James O. Eastland (D-MS) – [PDF-349p-GooglePlay]
- While a company may be able to minimize and finalize its payments through a commutation with a policyholder, though, it often faces difficulty collecting from its reinsurers, she noted. (Cheryl Sheridan, director of marketing for specialist runoff manager Global Resource Managers Ltd., a London-based unit of CNA.)
- “Once a company is in runoff, it finds it very hard to collect its reinsurance claims, as reinsurers focus their cash flow on live clients,” said Mr. McGuigan, pointing out that this creates a cash flow crunch and a claims payment slowdown throughout the chain to the original policyholders.
2005-4, NAIC Proc.
1980s
- 1985 – SOA – Regulation of Reinsurance, rsa85v11n4a14 – Society of Actuaries – 22p
- 1987 – SOA – Reinsurance from the Regulator’s Point of View, rsa87v13n4b17 – Society of Actuaries – 38p
1990s
- 1990 11 – GAO – Insurance Regulation: The Insurance Regulatory Information System Needs Improvement – 64p
-
1991 – SOA – Reinsurance in the News, rsa91v17n26 – Society of Actuaries – 20p
- 1992 – SOA – Federal Versus State Regulation of Reinsurance, rsa92v18n4A9 – Society of Actuaries – 12p
- 1993 – SOA – Reinsurance and Rating Agencies. Society of Actuaries – 22p
2000s
- 2003 – SOA – Famous Reinsurance Disasters, rsa03v29n316of – Society of Actuaries – 26p
- 2007 1030 – GOV (House) – Additional Perspectives on the Need for Insurance Regulatory Reform – [PDF-180p
- Kanjorski, Hunter, Nutter
- 2009 – LR – Reinsurance: The Silent Regulator, by Aviva Abramovsky, Connecticut Insurance Law Journal – p345-406 – 63p
- 2010 – SOA – The Reinsurer Made Me Do It, By Ross Morton, rsn-2010-iss67-morton, Society of Actuaries – 5p
2010s
- 2015 – JIR / NAIC – The Economics and Regulation of Captive Reinsurance in Life Insurance, Scott E. Harrington – 45p
- 2017 0502 – GOV (Senate) – Examining the U.S.-EU Covered Agreement – [PDF-89p
- (p6) – I do note that on reinsurance issues, there does need to be a national debate on what we do with reinsurance issues.
- We have been discussing this along with NAIC, and there are very technical, detailed things that have to happen on a worldwide basis, not just what we do.
— Craig Eiland, Texas House of Representatives, on behalf of the National Conference of Insurance Legislators (NCOIL)
2007 1030 – GOV (House) – Additional Perspectives on the Need for Insurance Regulatory Reform, Paul Kanjorski (D-PA) — [BonkNote]
- Reinsurance
- Reinsurance contracts do not relieve the Company from its obligations to policyholders.
- Failure of reinsurers to honor their obligations could result in losses to the Company; consequently, allowances are established for amounts deemed uncollectible.
2014-CFPB-0002 Document 55-10 Filed 10/31/2014
- As reinsurance is used more frequently in major joint ventures and capital raising deals, it comes under increased public scrutiny from regulators, rating agencies and the press.
- The Federal Government also has been investigating the role of reinsurance in connection with the financial health of insurers.
- This session will help reinsurance actuaries prepare to give testimony and interviews, and to become proactive in explaining the needs and proper uses for reinsurance.
1991 – SOA – Reinsurance in the News, Society of Actuaries – 20p
- Michael Mcraith: Director, Illinois Department of Insurance, on behalf of The National Association of Insurance Commissioners (NAIC)
- May I add to that?
- The ultimate consumer protection, Congressman, is when your constituent pays a premium and doesn’t have a claim for several years, that the company is not only around to answer the telephone, but is able financially to pay the claim.
- Reinsurance is an essential part of solvency, and solvency is the core mission, core purpose, of consumer protection in each State.
- And for that reason, it is appropriately a subject for State based regulation. (p41)
Insurance and Systemic Risk) – [PDF-181p
- Reinsurance is also essential in pricing: by accelerating earnings or minimizing the surplus strain caused by the reserve.
- Improvements can be recognized in pricing because now the actuary does not have to guarantee all the assumptions; the risk can be shifted to the buyers.
— Lawrence Silkes
1983 – SOA – Individual Life Insurance, Society of Actuaries – 22p
- “The reinsurance business has the defect of being too attractive-looking to new entrants for its own good and will therefore always tend to be the opposite of, say, the old business of gathering and rendering dead horses that always tended to contain few and prosperous participants.” (p5)
– Charles T. Munger, Chairman, Wesco Financial Corp. (extract from the 1986 Annual Report)
Year?? – actuaries.org.uk – Working Party – Insurance Company Failure – 65p
- IAIS – ICP 19.-.7 – Conduct of Business
- Detailed conduct of business rules may not be appropriate for reinsurance transactions, where benefits under a policy are not affected by the reinsurance arrangements (see ICP 13 Reinsurance and Other Forms of Risk Transfer).
- Nonetheless, this does not relieve insurers and reinsurers of their duty to provide each other with complete and accurate information.
- (p379) – Terry Tiede – Assistant Commissioner of Insurance, State of Kansas
- In any event, it is my understanding that, historically, in most transactions where assumption reinsurance was utilized, the effect of the transaction was beneficial to all parties involved, including the policyholders.
- The Kansas Insurance Department is very much aware of and very disappointed with the length of time the ValuBuilder policyholders have had to endure not having access to or not knowing if they would ever see the values they had accumulated in their policies, and we are extremely interested in finding a solution so other policyholders can avoid similar situations.
[Both Dates PDF-629p-GooglePlay, 0428-No Video / 0505-VIDEO-CSPAN- Insurance Policy Transfers]
- To bolster their statutory surplus and reported financial condition, the four insurers reduced policy reserves on their balance sheets through reinsurance transactions and received from their parent holding companies millions of dollars in surplus infusions and loans.
- Although reinsurance is a legitimate practice in the life insurance industry to reduce the strain on surplus of selling new policies, the Executive Life insurers and First Capital relied on questionable reinsurance transactions to artificially inflate their surplus.
- Without reinsurance and borrowed surplus, the Executive Life insurers would have been insolvent as early as 1983.
1992 0218 – GAO – Insurance Regulation: The Failures of Four Large Life Insurers, Statement of Richard L. Fogel, Assistant Comptroller General, General Government Programs – 21p
- And so we certainly stay here hoping to work with you on the reforms that you all determine are necessary so that we hope that we can support them and work to help reform this.
- I do note that on reinsurance issues, there does need to be a national debate on what we do with reinsurance issues.
- We have been discussing this along with NAIC, and there are very technical, detailed things that have to happen on a worldwide basis, not just what we do. (p6)
— Statement of The Honorable Craig Eiland, Texas House of Representatives, Testifying on Behalf the National Conference of Insurance Legislators (NCOIL)
2007 1030 – GOV (House) – Additional Perspectives on the Need for Insurance Regulatory Reform – [PDF-180p,
- (p41) – Senator Tim Johnson (SD-D) – Mr. Nutter, you talk about many problems the U.S. reinsurance industry and fund reinsurers face with 50 different U.S. insurance regulators and sets of State laws.
- You mentioned that this patchwork of regulation has caused tensions with foreign officials, and these result in U.S. reinsurers being disadvantaged overseas.
- Can you elaborate?
- Is there anything that this Congress can do to make sure that the U.S. reinsurers are not discriminated against because of our regulatory system?
2008 0729 – GOV (Senate) – The State of the Insurance Industry: Examining the Current Regulatory and Oversight Structure – [PDF-472p
- Does Reinsurance + Side Letters = CDS?
- One of the most widespread means of risk shifting is reinsurance, the act of paying an insurer to offset the risk on the books of a second insurer.
- This may sound pretty routine and plain vanilla, but what most people don’t know is that often times when insurers would write reinsurance contracts with one another, they would enter into “side letters” whereby the parties would agree that the reinsurance contract was essentially a canard, a form of window dressing to make a company, bank or another insurer look better on paper, but where the seller of protection had no intention of ever paying out on the contract.
2009 0402 – ritholtz.com – AIG: Before CDS, There Was Reinsurance Part 1 – [link]
2009 0402 – ritholtz.com – AIG: Before CDS, There Was Reinsurance – Part 2 – [link]
- Karl L. Rubinstein (Special Deputy Insurance Commissioner, State of California):
- (p11) – One of the first concepts I think that the members need to deal with is the question of what is reinsurance.
- (p15) – One of the things that is important to insurance companies is how much capital and surplus do they have.
- That is what is important to the regulators.
- If the capital and surplus are less than the liabilities, then obviously the company is insolvent.
- One of the features of reinsurance is that it provides surplus relief.
- That is to say – let’s go back to my example earlier.
- Let’s say I am the insurance company.
- I issue a policy for $100.
- Then again, simplistically speaking, I better have at least $100 in capital and surplus.
- If I don’t have $100 in capital and surplus, I am insolvent.
- So I am an insurance company.
- I go out. I sell a policy and I assume $100 in risk.
- If I have $100 in capital and surplus, I am out of business.
- Because I have sold all I can sell, because I have got $100 in risk, I have got $100 in capital and surplus. That is it.
- So if I want to do more business, I have to either get more capital and surplus or I have to find something that is just as good.
- Now, obviously cash will do.
- So if someone infuses cash, then that creates the needed capital and surplus.
- But reinsurance will also do.
- So if I had $100 in risk and I entered into a reinsurance agreement and laid off $50, then I have got $50 in available surplus.
- Again, now you know an insurance examiner would probably come up here and slap me for being too simple, but this is how I see it, and what I am saying to you is basically the way it works, although technically it is more complicated.
- So what you get when you obtain reinsurance is reinsurance credits.
Industry Reputation
Industry Reputation
NAIC Current / Recent Working Groups
| 11/14-15/2014 IULISG – IUL Illustration Subgroup CC, NAIC Proceedings |
Mr. Ehren (Securian) said it is in the industry’s best interests to provide additional disclosures for IUL illustrations. |
| 11/14-15/2014 LATF 6-63 | Greg Gurlick (Northwestern Mutual Life) said that if consumers are not satisfied with results of their IUL policies, it will not only impact the reputations of the companies selling the products but also the entire industry will be painted with a broad brush. |
- A third problem is of great concern to me…
- A few years ago, an awful lot of universal life policies were sold using, in effect, level premium illustrations – your policy will go for all of life or whatever – with companies using 10% or 11% interest rates, which is what the interest rate environment was then.
- The concern that I have, which may soon give much of the industry a very black eye, is that while people have received, as required by law, the annual updated policy values, they have not been shown that in all too many cases, their policy is going to end up having no cash value, perhaps when they reach 74 or 75.
— Bruce E. Nickerson
1991 – Illustrations, Society of Actuaries – 20p
- So our challenge is to learn and to respond.
- I sincerely believe it’s a shared responsibility by all of us – agents, the actuarial profession, company leadership, regulators and even the consumer.
- Our biggest mistake would be to delay.
- I don’t believe the consumer will tolerate or forgive us, let alone the regulators, if we do nothing.
— Robert M. Nelson (Chairman- National Association of Life Underwriters (NALU) Task Force on Illustrations) – <Currently NAIFA>
1993 – SALES ILLUSTRATIONS – WE CAN’T LIVE WITH THEM, BUT WE CAN’T LIVE WITHOUT THEM!, Society of Actuaries
Underwriting
Underwriting
- Field Underwriter
- MIB
- 1952 – The Professional Concept of Life Underwriting, By Solomon S. Huebner – <WishList>
- –ia800205.us.archive.org/17/items/copyrightrenewals1923-1964/1980.txt
- 21May52, The American College
- –ia800205.us.archive.org/17/items/copyrightrenewals1923-1964/1980.txt
- 1959 – SOA – Discussion of Subjects of Special Interest: Underwriting, tsa59v11n30ab50 – Society of Actuaries – 8p
- 2020 – SOA – Validating Algorithmic Underwriting Models – Expert Panel Report,validating-algorithmic-models – Society of Actuaries – 13p
- 2021 – SOA – Emerging Issues in Underwriting Survey Report, Society of Actuaries, Society of Actuaries – 57p
- Post-Claims Underwriting
- <WishList> – 2004 – Post-Claim Underwriting: A Life and Health Insurer’s Boon or Bane [dagger], Schuman, Gary. FDCC Quarterly; Tampa Vol. 55, Iss. 1, (Fall 2004): 43-105.
- 2010 – LR – Against Insurance Rescission, by Brian Barnes – 38p
- 2019 0118 – NYSID – Insurance Circular Letter No. 1
- TO: All Insurers Authorized to Write Life Insurance in New York State
- RE: Use of External Consumer Data and Information Sources in Underwriting for Life Insurance – [link]
Commissions
Commissions
- “compensation patterns and product design”
- “Special Compensation” – “incidental advice”
- Renumeration
- levelized commission program
- We designed commission rules that anticipated a relatively large number of rollovers of existing policies;.
- ..full commissions are paid provided the new Universal Life face amount is at least two times the face amount of the replaced policy.
— Phillip B. Norton, not a member of the Society, is Vice President of The Lincoln National Life Insurance Company
1983– SOA – Individual Life Insurance Retention and Replacement Strategies, rsa83v9n417 – Society of Actuaries – 24p
- 1976-2, NAIC Proceedings – p558- – Agents Compensation Systems (C3) Industry Advisory Committee – June 8, 1976 – FIRST REPORT
- The straightforward way to remove these conflicts is to have the agent’s services paid for directly by his client, regardless of what plan or volume of insurance is chosen. It would be desirable, but perhaps not practicable_
to have the agent compensated for services even when a sale of insurance does not follow. - The agent would offer his services to clients as a financial counsellor or insurance specialist. His charges would be on some fee for service basis such as $200 plus $80 per hour of time spent directly on the client’s insurance counselling.
- There would be no commission paid by the insurance company even if life insurance is applied for and issued as a result of the agent’s work.
- This same principle could be extended to the later years of the policy whenever the agent advises his client on his ongoing insurance situation.
- Our studies show that by transferring the agent’s compensation from the premiums for life insurance to the client directly, it is possible to compensate the agent adequately for his activity and reduce the cost of insurance substantially as well.
— J. Ross Hanson
1976 – SOA – Agent’s Compensation: Individual and Group Aspects, Society of Actuaries – 23p
- On the high side of the commissions, I am aware of commission scales running significantly above 100% of target premium in the first year.
- Leaving aside my personal biases about commissions exceeding 100% of premium, I am amazed at the apparent competitiveness of some of the products offering these commissions.
- My conclusion is obvious, such products are either underpriced or illustrated unreasonably — maybe both.
— Rex D. Hemme, with a subsidiary of Lincoln National Life Insurance Company
1989 – SOA – Mass Marketing — Competitive Strategies, rsa89v15n227 – Society of Actuaries – 14p
- [Commission Disclosure]
- Angele KHACHADOUR (attorney with the firm of Miller & Daar, Mill Valley, CA): The moment you talk about disclosing one portion of that premium, you’re going to have to start disclosing the rest of that premium and the allocation of every penny in that dollar.
- It’s not fair to identify just the agent’s compensation, and have him confess publicly to getting 100% of the first year premium.
- We agreed earlier that the buyer just looks at the overall price.
- Barbara LAUTZENHEISER: The consumerists I have heard talk, seem to be more concerned about the compensation to the agent than they have been about other specific costs within the policy.
1981 – SOA – The Life Insurance Business—The View of Consumerists (rsa81v7n17), Society of Actuaries – Daphne Bartlett- Moderator – 16p
- 1973 – AP – Problems in Agents’ Compensation, by Harold G. Ingraham, Jr., The Journal of Risk and Insurance, Vol. 40, No. 2 (Jun., 1973), pp. 191-208 (18 pages), Published By: American Risk and Insurance Association – [JSTOR]
- 1976-4, NAIC Proc. – Life Agents’ Compensation Task Force
- 1979 – SOA – Future Trends and Current Developments in Individual Life Products (rsa79v5n44), Society of Actuaries – 24p
- 1981 0921 – GOV (House) – Insurance Agent Commission Deregulation – [PDF-109p-GooglePlay,
- 1983 – SOA – Individual Life Insurance Retention and Replacement Strategies, rsa83v9n417Society of Actuaries – 24p
- 1990 – LR – Statutory Prohibitions on the Negotiation of Insurance Agent Commissions: Substantive Due Process Review Under State Constitutions, Robert H. Jerr, II and Reginald L. Robinson – 50p
- 1990 – SOA – Designing a Field Compensation Structure, rsa90v16n29. – Society of Actuaries – 22p
- 1998 – SOA – Insurance Compensation Trends and Outlook, rsa98v24n131if.pdf – Society of Actuaries – 27p
- Mr. Birdsall asked if the agent compensation structure for IUL products provide greater incentives for agents than is provided by the compensation structure of traditional universal life (UL) products.
- Mr. Samuelson (MetLife) said that a compensation study he had previously conducted found that, on average, IUL policies have a target premium 80% higher than the average target premium for UL products.
2014 1114-15, NAIC Proceedings – IULWG – 6-63
- William Albus (National Association of Life Underwriters – NALU) commented that:
- …the requirement for disclosing sales commissions is unnecessary because it is superfluous and would only confuse consumers.
- …the purpose of disclosure is to provide information for making an informed decision and the disclosure of sales commissions has nothing to do with making this decision.
1988-2, NAIC Proc.
- From a distribution perspective, I think one of the challenges that face us in UL is the servicing of UL.
- Flexible premium, high-degree-of-service UL products have little or no renewal compensation paid if there’s no premium paid.
— Daniel F. Byrne, M Financial
1999 – SOA – The Next Generation Universal Life, Society of Actuaries – 30p
- Longer guarantees with corresponding higher gross premiums further increase commissions.
- There is an incentive for agents to sell longer guarantees even when they are not needed.
— Brian Kavanagh
1995 – SOA – VASP – Life Valuation Issues — XXX / Regulation 147, VASP9514 – Society of Actuaries – 16p
- The other question I have, coming from the standpoint of a mutual company, is that with our agency system it would be hard for us to replace whole life insurance with a commission rate that is around the level of a YRT commission plus 3% of premium.
- That is about 10% of what we are now paying in the first year on a permanent insurance plan.
1979 – SOA – Future Trends and Current Developments in Individual Life Products (rsa79v5n44), Society of Actuaries – 24p
- 1995 – LC – Reich (Secretary of the United States Department of Labor) v. Lancaster, 55 F. 3d 1034 – Court of Appeals, 5th Circuit – Google Scholar
- Reich v. Lancaster, 843 F.Supp. 194 (N.D.Tex.1993).
- The Secretary predicated the instant civil enforcement action on two aspects of these transactions that are germane to this appeal.
- First, he alleged that the Fund had paid excessive and unwarranted premiums in purchasing individual permanent or whole life policies, when the Fund could have obtained the same or better benefits for Fund participants and beneficiaries by obtaining other types of insurance, such as group term life insurance, at far less cost.
- Second, the Secretary contended that Lancaster, his sons, JDL, and DCI had received more than reasonable compensation in connection with the insurance purchases.