Debatable
Complaints
Complaints (p33) – Bob CORKER (R-TN) – You know, there are very few complaints. I mean, life insurance is not what drives complaints at your State Insurance Commissioner’s officer, really, is it? It is just a small percentage, is it not? 2009 0317 – GOV (Senate) – Perspectives on Modernizing Insurance Regulation, Chris Dodd (D-CT) — [BonkNote]…
Read MoreChange Without Damage
Change Without Damage Market Moving Information The working group’s concern was how to bring about a change without damage to the market place. 1993-4, NAIC Proceedings – Life Disclosure Working Group – NAIC So if somebody could think of a way to get to the consumer without causing real problems among recent buyers, who are our…
Read MoreTiming of Disclosures / Information to Consumers
Timing of Disclosures / Information to Consumers Since supplying this information can interfere with the sales process, it would appear much better to give the customer a ten day free look and supply the required information at time of delivery. — Paul J. Overberg 1976 – SOA – Cost Comparisons and Policy Language, Society of Actuaries -…
Read MoreReadability / Plain Language / Flesch
Readability / Plain Language / Flesch By readability, I do not mean the use of two syllable words, three word sentences and a high score on the Flesch test. What I mean is the ability to communicate what you are, in fact, offering in your contracts and the words the agent uses to explain the…
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