CCIR - Canadian Council of Insurance Regulators 

  • 2000 - CCIR - Principles for Consumer Protection - 4p
  • 2004 - CCIR  - established the Risk-based Market Conduct Regulation Committee
    • 2004 - CCIR - A Survey of Approaches - of approaches from  international regulators - <WishList>
  • 2006 - 
  • 2008 01 - CCIR - An Approach to Risk-Based Market Conduct Regulation - 12p
  • 2008 10 - CCIR - An Approach to Risk-Based Market Conduct Regulation - Final Report  ---  [BonkNote]  ---  11p
  • 2011 02 - CCIR - Issues Paper Managing General Agencies - Life Insurance Distribution Model, Agencies Regulation Committee - 64p
    • This document reflects the work of regulators who are members of CCIR.
  • 2018 - CCIR - Fair Treatment of Customers Working Group - [link]
    • 2018 - CCIR - Guidance: Conduct of Insurance Business and Fair Treatment of Customer - 28p
      • CCIR - Guidance: Conduct of Insurance Business and Fair Treatment of Customer - 23p
    • 2018 07 - CCIR - Comments - Fair Treatment of Customers Working Group  ---  [BonkNote]  ---  110p
  • 2022 - CCIR-CISRO - Incentives Management Guidance (IMG)
    • CCIR-CISRO - Fair Treatment of Customers Working Group - [link]
    • 2022 04 - CCIR-CSRO - Comments - Incentives Management Guidance (IMG)  ---  [BonkNote]  ---  83p
    • CCIR-CISRO - Questions and Answers (Q&A) – CCIR and CISRO Incentive Management Guidance (IMG) - 6p
    • CCIR-CISRO - Incentive Management Guidance - Table of Contents - 12p
      • Below are examples of components of Incentive Arrangements which, without proper design, management and controls, may increase the risk of unfair outcomes to Customers. These examples do not necessarily apply to all types of insurance or business models.
        • 3. Commissions linked mainly to the premium level or the investment amount.
          • [Bonk: Target Premium-?]
        • 4. Ongoing commission amounts that underestimate the level of service expected.
          • [Bonk: SOA - Hard Questions - Gustafson - Servicing]
        • 5. Unjustified discrepancies between commissions for initial sale and ongoing
          services, which can cause Intermediaries to propose a replacement transaction
          with no clear benefit for the Customer in order to receive greater compensation.

          • [Bonk: Churning / Twisting / Replacements]
        • 8. Incentives paid to Intermediaries who are not involved in the sale and servicing,
          either provided or expected.

          • [Bonk: Eric Olson / WFG - World Financial Group]
          • [Bonk: Legal Case: Son split commissions with Agent for Dad's policy]
      • Performance criteria
        • 12. Contests, campaigns, promotions, loyalty or recognition programs that are
          designed to increase sales volumes or meet other quantitative targets to obtain
          bonuses, rewards (e.g., titles, gifts, goods, hospitality, trips) or privileges (e.g.,
          access to services).

          • [Bonk: Elizabeth Warren - Annuities]
      • Other features
        • 14. Chargeback mechanism influencing the Intermediary to recommend the Customer
          to maintain a product that is inappropriate or unsuitable, so that the Intermediary
          is not required to repay compensation.