NYU Stern School of Business

  • Viral V. Acharya
  • John Biggs
  • Ralph S. J. Koijen
  • Matthew Richardson
  • 2009 - AP - On the Financial Regulation of Insurance Companies, by Viral V. Acharya, John Biggs, Matthew Richardson and Stephen Ryan, NYU Stern School of Business - 47p
  • 2010 - AP - Is the Insurance Industry Systemically Risky? - by Viral V Acharya and Matthew Richardson - 24p
    • published as Chapter 9 in Regulating Wall Street: The Dodd-Frank Act and the Architecture of Global Finance
  • Date-? - AP - Regulating Insurance Companies and the FSOC Designation of SIFIs, by Ralph S. J. Koijen and Matthew P. Richardson - 16p
  • 2016 - AP - Financial Intermediaries and Consumer Complaints - 61p
    • p2 - The NAIC data contain a rich set of information about these consumer complaints and their outcomes in the adjudication process.
    • p6 - Yet, such data is difficult to obtain from the NAIC, hard to interpret, and disappears from the website after three years.
      • As widespread large insurance shocks occur infrequently, greater transparency about service quality would, potentially, facilitate consumer ability to evaluate intermediary reputation.
    • p7 - There were 6,118 insurers in the U.S. (including territories) in 2014, including 2,583 P-C insurers, 1,752 life-health (L-H) insurers, and 1,783 other insurers and related agencies.4
    • Given the objective to gauge the service quality of insurers by using the volume of consumer complaints, our analysis focuses on the P-C insurers.
      • Consumer complaints within the L-H industry may correlate only weakly with consumer experience, due to the obvious disconnect between purchasers and beneficiaries of these insurance policies—under life insurance policies claimants typically are not the policy buyer...
    • p10 - Regulation of insurers can be broadly classified into two main areas: solvency regulation and market regulation.